Third Light Support
Service Status
For real-time information about the uptime and availability of our platforms, including any status updates from our operations team, please bookmark https://3lstatus.net.
Email Support
Email Support is free for all Third Light customers. We operate a ticket-based email support system, which is staffed by a team of knowledgeable and committed specialists.
Your question will be added to a short queue. Support queries are handled within 24 hours, and we usually resolve new questions within two hours. Click "Open a support ticket" to start your ticket: