Third Light Support

Service Status

For real-time information about the uptime and availability of our platforms, including any status updates from our operations team, please bookmark

Service Status

Email Support

Email Support is free for all Third Light customers. We operate a ticket-based email support system, which is staffed by a team of knowledgeable and committed specialists.

Your question will be added to a short queue. Support queries are handled within 24 hours, and we usually resolve new questions within two hours. Click "Open a support ticket" to start your ticket:

Email support