Success stories
Every day, thousands of people rely on Third Light to keep their digital media together in a productive, secure media library.
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Success stories
French Connection
When the globally recognized fashion brand initially acquired Chorus, it was to improve how a busy digital studio stores huge volumes of marketing media. A year on, they’re using its innovative work-in-progress tools to transform how that content is produced too – and exploring even more exciting possibilities for the wider business.
"Our retouchers sync an image from the DAM, work on it with their desktop and software, and it updates right then and there in the site itself. It cuts the time – and bandwidth – they’d previously spend downloading and uploading these files.”
Steve Galloway - Business Analyst, French Connection
Download French Connection case study
Aqualung Group
Over 70 years ago Aqualung Group pioneered the creation of modern diving equipment when Captain Jacques-Yves Cousteau teamed with Émile Gagnan to develop the first “aqua-lung” that made underwater exploration possible. Today, the brand has 7 primary sub-brands and uses Chorus digital asset management to manage their content production workflows that support their worldwide network of dealers, for their local sales initiatives.
"Nothing off-brand or unapproved can be added to the Chorus digital asset management tool without proper approval. This ensures our global brand messaging remains accurate and in sync."
Robert Larkins - Marketing Technologies Manager, Aqualung Group
Download Aqualung Group case study
BAFTA
An independent charity that supports, develops and promotes film, television and games, the British Academy of Film and Television Arts (BAFTA) has a vast photographic archive, spanning seven decades of celebrity red carpet and events imagery.
"We need to be able to deliver to our agencies efficiently on the night - so we need Chorus to give us a fast turnaround. I wouldn't be able to do my job without Chorus, not at all."
Claire Rees - Photography Director, BAFTA
BAFTA case study
ITV
The largest commercial television network in the UK, ITV delivers 99% of all commercial audiences in the UK over 5 million viewers. With images stored in different places and a picture archive dating back to the 70s, using a sophisticated and easy-to-use digital asset management solution has brought greater efficiency to how the team manages its picture archive.
"What was a two-hour job before is now a five-minute job for us. The ease of use and the fact we can access our media library outside our network have had the greatest appeal for us."
Robert Waghorn, Senior Production Technology and Applications Manager - ITV Studios
Download ITV case study
Associated British Ports
The UK’s leading port operator, Associated British Ports (ABP) is a unique network of 21 ports across England, Scotland and Wales. Having migrated to Chorus media library, they now benefit from being able to easily search the images database themselves and have immediate access to the most recent, approved photographs to use for any presentation or publication as well as the vast library of marketing materials.
"Chorus was installed at ABP in March this year, and feedback has been entirely positive. It’s intuitive, easy to use, easily-navigable and the back-end system and dual screen view for moving or downloading images is extremely helpful when it comes down to certain projects."
Rachel Pennicott, Corporate Affairs and Marketing Coordinator – Associated British Ports
Read Associated British Ports case study
Victoria University of Wellington
With a proud tradition of academic excellence, Victoria University is one of New Zealand’s oldest and most prestigious tertiary institutions. With over 22,000 students, 2,200 full-time equivalent staff and an enviable reputation to maintain, the University needed an effective solution to house their media, with the ability to manage consent forms, privacy policies and permissions at the heart of their requirements.
"As we are often taking shots of students on campus, having correct usage rights and consents is essential if we are providing the images as stock assets available to staff. Chorus interface is very attractive and definitely user-friendly, so staff find it easy to navigate around the system and search for relevant images."
Nathan Stewart, Production Manager, Image Services – Victoria University of Wellington
Read Victoria University of Wellington case study
Zeelandia
Founded in 1900 by the Dutch Doeleman family and still headquartered in Zierikzee, The Netherlands, Zeelandia has been using Third Light’s media library since 2009. As a global company with employees in many regions, having a central place to store product images so they can be easily shared with all colleagues throughout the world is essential.
"Third Light has always been a reliable system that we can trust. We can store all of our images in one place and people can access them and use them from anywhere. So, when the time came to look for a new DAM system that would offer us a more comprehensive media management solution, we were of course interested in exploring Third Light’s new media library, Chorus."
- Natasja Peeters, Management Assistant - Corporate Marketing and Communication – Zeelandia
Download Zeelandia case study
Sixt
In a business as large as Sixt, managing files, especially promotional media, can be incredibly problematic. Before discovering Chorus, Third Light’s digital media library, Sixt had no central media asset database which meant they had no way to tag media and, as a result, no easy way to find it either.
"As of now, the whole SEO and Editorial team is using Third Light. We’re also starting to include the social media team for influencer collaborations. Later on, we’d like to push other online channels to use Third Light as their main asset library too."
Francesco Ricci - SEO Manager Franchise - Sixt
Download Sixt case study
Royal Albert Hall
With an increasing image collection of currently just over 65,000 and thousands of archived photos, the Royal Albert Hall’s marketing team faced the daily frustration of having to find images stored in different locations. Having made the decision to work with Third Light to take control of its media library, the Hall has revolutionised the way it stores and shares files, and built a new digital visitor experience.
"We really liked the look of it as Third Light demonstrated the product to us. It felt intuitive, loaded quickly and its dynamic features were clearly something that would be a game changer for the way we were currently organising files."
Matt Griffin - Senior Digital Manager - Royal Albert Hall
Download Royal Albert Hall case study
Southampton FC
Known by their supporters as Saints, Southampton Football Club has been embracing new technology to optimise digital fan engagement, and effectively store, manage and deliver digital media amongst their wide network of photographers, content managers, website developers, players and fans.
"We just needed a solution that would enable us to find stuff easily and quickly - a searchable image archive. Now we have Third Light, we just type a name into our library interface, and all images tagged with that players name will come up. Easy!"
- Matt Watson, Southampton FC's club photographer
Download Southampton FC case study
Maritime and Coastguard Agency
Responsible for upholding British and maritime law and safety at sea, the British Maritime and Coastguard Agency's motto is "Safer Lives, Safer Ships, Cleaner Seas". The Agency's old image library was slow and clunky, and photos, artwork and footage were held on numerous disks, hard drives and cameras, which meant they were difficult to find, share and use. A new image storage solution was needed.
"Third Light was the best fit for our requirements. It gave us an intuitive system with plenty of scope to consolidate photos, artwork and footage into one central place. The ability to share large files has been a real bonus – we can easily send and receive files from designers and photographers."
- Joanne Groenenberg - Marketing Coordinator - Maritime and Coastguard Agency
Maritime & Coastguard Agency case study
AS Roma
Commonly referred to as Roma, Associazione Sportiva Roma is a top-tier football team playing in Italy's Serie A league.
Third Light is now being used to quickly and easily share photos and media between many departments, including Sales and Marketing, Social Media, Graphic Design and the Mediacenter. Staff use the software to share content both with each other and externally, with sponsors and media partners.
"Third Light is the perfect solution to manage the end-to-end photo process: from the AS Roma official photographers uploading, tagging and adding metadata using Adobe Lightroom integration, to the internal and external users downloading."
- Fabrizio Preti - Technology Systems Expert - AS Roma
AS Roma case study
Stirling University
The University invested in new technology to house and manage their bank of digital media to enable everyone there to access photography that has been cleared and approved for use by the Communications and Marketing Department."It allows people to instantly access and download images for use on posters, pamphlets, web pages and other promotional materials, and it also gives us the ability to monitor which images are being downloaded, where they are being used and what they are being used for. The system acts as a self-service asset library, so that the Marketing team no longer need to source and provide imagery in response to individual requests."
- Anna Sigurdsson - University of Stirling
Stirling University case study
The Wildlife Trusts
An independent charity made up of 46 local wildlife trusts across the UK, the Wildlife Trusts has more than 850,000 members, 35,000 of whom are volunteers. Investing in Third Light has helped them manage not only their rapidly expanding asset library but also their relationships with photographers and management of usage rights.
"Our old, clunky method of storing and accessing our many thousands of images meant many manual processes were in place that created an exceeding amount of extra work and effort. We were surprised by the reach of the end-to-end solution that Third Light provides, from self-service uploads through to the highly customisable interface for end users downloading and using the images."
- Andrew Rushton - Intranet and ICT Project Officer - The Wildlife Trusts
The Wildlife Trusts case study
Movember Foundation
Founded in 2003, the Movember Foundation is the only charity tackling men’s health on a global scale. With photography spread across a multitude of resources and platforms, just finding an image could take hours, and the teams had no easy way to share their media and collaborate online, until it found Third Light.
"Third Light offered the tech support, storage space required and fantastic flexibility with customization that really appealed to our team. Tagging assets with metadata ensures the optimal searchability of our image bank."
- Holly Engelhardt - Movember Foundation
Movember Foundation case study
The Pittsburgh Penguins
A National Hockey League (NHL) team based in Pennsylvania, the Pittsburgh Penguins are five-time Stanley Cup winners. In 2011, the Penguins' marketing team deployed a Third Light Enterprise library to centralize their media storage and streamline digital brand activities.
"Third Light has really changed the way we manage and share these assets for the better, making our digital media easily searchable and much more engaging ... We are years ahead of where we were just several months ago."
– Erik Watts, Senior Director, Technology - The Pittsburgh Penguins
Pittsburgh Penguins case study
Goodwood Festival of Speed
The 12,000-acre seat of the Duke of Richmond, Goodwood is home to the world famous Festival of Speed, Goodwood Revival and Qatar Goodwood Festival.
"A very intuitive piece of software that allows straight forward browsing, sourcing and approval of images. Photographers can upload their imagery to one central, common holding area where they can be approved and then tagged with keywords so they can be easily found and accessed by our PR and digital team. It will, without doubt, save us a huge amount of time across the many and varied businesses on the Goodwood Estate."
– Paul Melbert, Design Studio Manager - Goodwood
Goodwood case study
Westminster Abbey
The traditional place of coronation for British monarchs, Westminster Abbey is one of the world's best-known religious buildings. The Abbey has a considerable archive of images, films and documents and it was decided to catalogue the images in a digital media library with tags and metadata to better enable staff to find the image they required. Several systems were evaluated, but Third Light emerged as the best solution for the Abbey's requirements.
The team delivered a training workshop for staff on-site to ensure the teams were utilizing the system in the best way possible, using all features available and introducing them to new functionality. They also demonstrated how to configure the software to support their business processes and workflows, coordinating efficient use across departments.
Westminster Abbey case study
The Postal Museum
An independent charity, the Postal Museum serves as the home of the Royal Mail's historical archives. It uses an Enterprise media library to manage more than 150,000 media files that document its collections, which are designated as of national importance.
"What has impressed us from the start is the level of customer support we receive. Direct and rapid support from helpful people at Third Light means that problems are resolved quickly and with the minimum of fuss. They're open to new feature requests, and updates happen regularly."
– Martin Devereux, Digital Content Development Manager, BPMA
The Postal Museum case study
Matrix Solutions, Inc.
With over four million images to manage, environmental engineering consultants Matrix Solutions chose Third Light software for its adaptable Application Programming Interface (API), its user interface, and its capacity to handle a demanding load.
"We knew that the system we had been previously using would fail under load, so we wanted to know that Third Light could handle it better. We spent six weeks trying to crash Third Light. We threw everything we could at it, and it continued to stand up ... It's solid, it's intuitive, it's 'one picture, one place', and it's 'API-first'. We’re at an early stage with using Third Light, but we can already recommend it."
– Michelle Dyason, Database Analyst, Matrix Solutions
Download Matrix Solutions case study
Race of Champions
Delivering the digital media - photos and videos - for an international event like the Race of Champions is a special challenge. To deliver content to thousands of simultaneous visitors means the system serving the content has to be fast and reliable.
Third Light uses its own Content Delivery Network, or CDN, to allow us to handle the surge in traffic at peak times. Our CDN is distributed across multiple facilities and allows copies of the media content to be delivered to users without overwhelming the underlying service.
Race of Champions case study
UKTV
The fastest-growing broadcaster in Britain, UKTV is a multi-award-winning media company with eleven core brands and 42 million viewers.
“In 2012 we embarked on a large project to redevelop all of our consumer and business websites from the ground up ... Moving from Cold Fusion, new channel sites were built in a fully responsive mobile-friendly grid, using a Python Django-based content management system. Our digital asset platform had to be the right fit.”
– Oliver Davies, Head of Digital Delivery, UKTV
UKTV case study
Trinity Hall, University of Cambridge
The fifth oldest college in the University of Cambridge, Trinity Hall was founded in the year 1350 and has nearly 10,000 members around the world.
"Trinity Hall required a system to efficiently share and manage photos and videos across departments, and with external partners and media. Third Light's Chorus system has more than met our expectations and proven a valuable asset within its first few weeks of use. It is easy to adopt but has the depth and complexity to allow us to expand our demands on the system as we develop as users."
"One recent example of its ability to save time and add value to a project was when we used it to share images of an old Atlas that had been returned to the College. Using the sharing capabilities of the system we were able to send out a link with our press release that gave journalists the chance to instantly preview the images and to download them via a professionally presented gallery bearing the Trinity Hall branding. The presentation of the images and the ease of download was remarked on by press colleagues. The story appeared in more than 150 outlets globally but the demands on the communication team’s time were greatly reduced because the media already had the images and could see the worth of the story."
– Paul Holland, Director of Communications, Trinity Hall, Cambridge University
University of Cambridge case study
Historic Images
With the largest collection of original newspaper photos ever offered to the public, Historic Images helps newspaper organizations digitize their photographic collections for online use – partnering with them through the process of scanning and attaching metadata to original photographs.
"Our needs are perhaps a bit unique. We have one asset type to manage: High-resolution TIFF images of scanned photographs. Our files average 45 MB a piece. We currently house 17 TB of images, and add 2 to 3 TB every month."– Eric Newsome, CTO, Historic Images
Historic Images case study
Scion Research
Home to New Zealand’s largest forestry-related media collection, Scion Crown Research Institute is a library that houses digital images, slides, photographic prints, photographic negatives, and colour transparencies.
"Scion's images and videos of forestry and biomaterials research were strewn over multiple repositories ... Now we are creating a central repository of all digital images and videos and are retrospectively digitising our hardcopy photographs and slides as part of our image preservation plan."
– Gerard Rooijakkers, Knowledge Centre Manager, Scion
Scion case study
Howarth Timber
When Britain's 175-year-old Howarth Timber Group embarked on a project to put all of its branches, services, and products online, it faced the coordination of more than 27,000 digital assets.
"Before Third Light, all of our assets were stored on individual computers. The images were everywhere ... We did our research and trialled some other products, but it was clear from the start that the Third Light software was the easiest to use."
– Rebecca Galyer, Online Manager, Howarth Timber & Building Supplies
Howarth Timber case study
Glencore plc
One of the world’s largest diversified natural resource companies, Glencore is a major producer and marketer of over 90 commodities worldwide. The group is headquartered in Switzerland, employs more than 180,000 people, and has an operating revenue of more than US$ 200 billion.
"Since the Third Light software was installed, we have been able to manage our images in a fraction of the time. Our new library allows us to search and track a very wide range of marketing and corporate photography."
– Brigitte Mattenberger, Corporate Affairs, Glencore (Schweiz) AG
Glencore case studyWho are Third Light?
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